TADS Processor

We are seeking a CUSTOMER SUPPORT REPRESENTATIVE to join our growing team!

A Day in the Life

• Tracks Financial Aid, Admissions, and Enrollment
• Associates documents to the appropriate accounts
• Scans and files incoming documents
• Classifies financial aid, admissions, and enrollment documents to the proper requirement
• Data entry of tax forms
• Uploads emailed documents to the appropriate account for financial aid, admissions, and enrollment
• Responds to internal and external emails in a prompt and professional manner

We would love to chat if you have...

• Experience
  • At least college level
  • With at least 1 year of Customer Service exeprience
• Computer Technical & Other Skills
  • Proficient in Microsoft Applications
  • Good communication skills
  • Organized and keen to details

Fraudulent Job Posting Alert: Community Brands has recently become aware of fraudulent job postings on various social media and recruiting websites purporting to offer employment at our company. These job postings do not originate from Community Brands. If you encounter a job posting or receive an email claiming to offer employment with Community Brands, please contact Community Brands directly at talentacquisitionCB@communitybrands.com to confirm its validity. Do not click any links, share personal identifying information (e.g., your social security number or scans of a photo ID), or send money in response to any such offer before verifying the originator’s identity. For more on protecting yourself from fraud, visit this article from the Federal Trade Commission (FTC). If you believe you were a victim, contact local authorities or file a complaint with the FTC here.

About Us  
Community Brands – leveling the playing field between for-profits and purpose-driven organizations

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Why work here?

Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

At Community Brands, a great company awaits you... 

• Market-Competitive Compensation 
• Generous Allowances & Benefits 
• Quarterly Performance Bonus 
• Flexible Planned Paid Time Off 
• Annual Leave Credit Conversion 

• Medical Insurance 
• Dependents' HMO Coverage 
• Dental Coverage 
• Comprehensive Life Insurance 
• Casual Environment 

• Purpose-Driven Culture 
• Work-Life Balance 
• Passionate About Community Involvement 
• Equal Opportunity Employer 

All persons hired will be required to: 

• verify their identity, 
• verify they are eligible to work, without sponsorship, in the country they are to be employed in, and 
• complete any required employment eligibility verification form upon hire. 

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